Since 2016, I have served on the contract to service the National Institute of Corrections’ Information Center (NICIC). They brought me on as a web developer to create a completely new website for NIC using the Drupal CMS and I have since grown in that role to become the Team Lead for the web developers and a subject matter expert.

My team builds and maintains data-driven websites with Apache Solr Search, Single Sign-On, Forums, statistical data about the corrections industry, 35 micro websites, and a library catalog of over 5000 items for patrons. This opportunity helped me manage on-premise server crises, develop and document Standard Operating Procedures for staff, and work with a variety of clients and service partners to advance the NIC’s technological offerings to its users.

• HIGHLIGHT: Became Team Lead in 2024
• Passed Public Trust Background Check and received Contractor PIV Card.
• Regular check-ins with client POC and All-Staff to keep everyone informed of multiple projects’ progress and features.
• Drupal Module Development – Extended Google Charts Module, built DANSE language customization module.
• Worked with Oracle to troubleshoot their Learn.com LMS Widgets to function properly on remote websites.

Terrestrial was started to fill the need of high-quality, strategic design services to the US. It’s a small company that employs a small crew of highly talented individuals. I was fortunate enough to be brought in for a project with a client who needed a website and marketing video built around a course the client wanted designed in order to create demand and gauge interest.

• The 4 month project comprised of 6 people who I acted as the project manager for.
• Scheduled and organized weekly meetings and tasks, accounted for risks and leveraged contingency to account for unexpected delays
• Delivered the project on time and on budget to a happy client
• Created a client gift box which included their style and brand guide, brand strategy, website tutorials and guides, a customized USB with the client’s logo, and a backup of their website at the time of launch.

39074 Webb Court Westland, MI 48185

Working with the people at Palladium Books has been a dream. Kevin and his whole staff are wonderful people. Palladium’s website was still a dinosaur from the 1990’s. I created a demo site, presented it to them as an option for an upgrade, and they accepted.

• Throughout the revision I worked closely with their staff.
• I spent over 40 hours tweaking the templates for the website, forums, and their store to get the look and feel just right.
• I also made 15 code changes to an extension on an MVC framework through the MIVA online store.
• I continue to volunteer my time with them, improving the new website as needed.

1515 Wynkoop St. Denver, CO 80202

Over a 3-year timespan, I design-matched or created new designs for over 1,000 client websites. I’ve also Quality Assured those and other client sites, ensuring a seamless and interactive experience across all browsers. Monthly, I joined calls with clients to answer technical questions in ways they could understand and resolve problems or speak to the features and benefits of the product.

• Daily focus on inter-team communication and task accomplishment
• Regular improvement in understanding of coding concepts and languages
• Created new-employee welcome packet about office, team members, and local area.

I started Seeding Serenity Design to meet the needs of those around me. So far we have helped six clients launch their website and social marketing campaigns increasing their revenues from 50% to 75% over the course of a year. Each one also has the training to manage and maintain their own website thanks to our one on one training programs.

• Created 5 Repeatable Processes for end-to-end website development
• Invested in Customer Relationship Management by giving one on one support to clients
• Invested in the Joomla and WordPress CMS platforms because of their power & ease of use
• Invested in Project Management Software to improve quality
• Reworked Content to helped each customer improve ROI

Through Insight Global Inc.

1720 S. Bellaire St. Suite 700 Denver, CO 80222

I Quality Assured over 2,000 online courses, led and teamed up with 1-20 other contractors to accomplish projects over a 6-month period. I enjoyed learning about the current and future state of education and being part of a positive and motivated team.

• Dedication to Software Quality Assurance through reviewing over 3,000 courses
• Laser focus in resolving over 1,200 Bug tracking and detection issues
• Led and teamed up with 1-20 other contractors in varying team sizes

1039 Sterling Rd. Herndon VA 20170

At BizHelper I was put in charge of developing websites and marketing solutions for both our company and its clients. I managed whole websites and saw them through from the initial client meeting to the website hand-off at the completion of the project. I also excelled in helping out around the office and supporting team members who were working on other projects by providing different approaches to the problems they were facing.

• Led a team of 5 people in moving a 5,000+ page website into a modern CMS
• Made regular template and feature changes to meet customer needs
• Improved over 200 AAA/WCAG 2.0/Section 508 accessibility flaws in Joomla CMS
• Revised & Enriched content to better suit SEO standards
• Created 5 educational graphic comics
• Redesigned powerpoint presentations to enrich understanding and flow
• Created a Social Media Best practices guidance document and project plan

123 North King Street, Shepherdstown WV 25443

I managed and updated Shepherd University’s website for the six divisions that fell under the Student Affairs umbrella. This required regular meetings with administrators and team members to update each section’s content and appearance.

• I gathered pertinent information from division leads to create content
• Generated over 250 pages of student-focused content based on division lead’s feedback
• Established weekly meetings with my boss to ensure quality and correctness

123 North King Street, Shepherdstown WV 25443

I managed and updated Shepherd University’s website for the six divisions that fell under the Student Affairs umbrella. This required regular meetings with administrators and team members to update each section’s content and appearance.

• I gathered pertinent information from division leads to create content
• Generated over 250 pages of student-focused content based on division lead’s feedback
• Established weekly meetings with my boss to ensure quality and correctness

123 North King Street, Shepherdstown WV 25443

I was excited to pursue this Residential Assistant (RA) position because RA’s are looked up to and respected as leaders and caretakers on campus. I wanted to gain additional leadership and program (activities for students) experience to increase my range of skills while also learning about what motivates others. Some programs succeeded and others failed, but from each experience I learned how to make my programs more attractive and beneficial to students.

• Provided support, resources, advice for 23 residents directly
• Regularly held and led leadership and educational programs for 300 students.
• Trained in conflict resolution and mediation methods
• Received diversity training and later taught the same information to students

123 North King Street, Shepherdstown WV 25443

The A-TEAM leadership program at Shepherd University is an opportunity for upper class-men to educate new students on how life at Shepherd works. Topics ranged from how to contact the campus police to how to use campus services, and even how to create a schedule that conforms to each individual student’s interests and passions. These topics are all communicated in a variety of ways; skits, games, examples of campus activities, and one-on-one teaching are all used throughout the two day intensive sessions students participate in before the semester starts. Before the students arrive, all A-TEAM members undergo an intensive training program which focuses on diversity and leadership skills.

• Acted as role model and peer leader for over 1,500 First Year Students coming to Shepherd University
• Provided each student with education in Diversity, Sexual Assault Awareness, and day-to-day factors of life at university.
• Assisted over 500 students in understanding course programs and requirements
• Gave guidance to over 500 students on how to structure their first year of university based on experience
• Performed skits and comedy acts to communicate critical information to students